Topics :: airlines

KLM Offers Customer Service Through LinkedIn

By EDGE | Saturday Jul 19, 2014
Effective as of July 16, KLM Royal Dutch Airlines will offer 24/7 service via LinkedIn. KLM is the first in the world offering service via this business-oriented social media platform.

Frontier Cutting Fares But Charging for Carry-Ons

Saturday May 3, 2014
Passengers beware: More airline fees are on their way. Passengers flying Frontier Airlines will now have to pay extra to place carry-on bags in the overhead bin or for advance seat assignments.

Wing Cracks Delay Dreamliner Aircraft Production

By Scott Mayerowitz | Sunday Mar 9, 2014
Hairline cracks have been discovered in the wings of some 787s that are being built. The Chicago-based manufacturer said none of the 122 jets already flown by airlines around the world are affected.

Cellphone Calls on Planes? Don’t Ask the Feds

By Joan Lowy | Thursday Feb 27, 2014
It looks like the government is more conflicted about cellphones on planes than most travelers. Even as one federal agency considers allowing the calls, another now wants to make sure that doesn’t happen.

How Roses Take Flight

By Scott Mayerowitz | Friday Feb 14, 2014
If Cupid were to have a home, it would be Miami International Airport. Before millions of Americans can present their loved ones with a bouquet of Valentine’s Day roses, most of the flowers are flown from Colombia and Ecuador to Miami.

Boeing 787: From Dreamliner to Nightmare

By David Koenig, Michael Graczyk | Monday Jan 21, 2013
Some frequent fliers say they aren’t worried about safety aboard Boeing’s problem-plagued 787 aircraft, while many less-seasoned travelers are often unaware of what model of plane they’re flying on.

American Airlines Introduces Entrée Reservations for Premium Class

Thursday Oct 25, 2012
American Airlines announced its entrée reservations program, becoming the first domestic airline to offer premium class customers the opportunity to review menu options and pre-select their desired meal prior to their flight’s departure.

Paris Airport Introduces Automated Baggage Drop-Off System

Monday Oct 8, 2012
Since it was installed in the terminals of Paris-Orly Airport on 8 November 2011, the Automated Baggage Drop-off System, developed by the teams at Aéroports de Paris, has been a resounding success.

Soaring Through Heaven on Air France’s A380

By Mark Thompson | Friday Sep 28, 2012
Air France’s A380, the world’s largest civil aircraft, made its inaugural flight between Paris and New York in November of 2009. In the ensuing two years, this double-decker, four-engine super jumbo aircraft has become favored by aeronautic aficionados.

Tips, Tricks & To-Do’s to Cope with Jet Lag

Monday Sep 17, 2012
In her 20 years as a travel consultant, Ellen Paderson of Easton, Mass., estimates she has logged some half a million miles, researching destinations for clients, attending conferences, and for personal vacations.